We’re proud of our enviable record of satisfied customers
At Austinsure, our focus is delivering complete satisfaction to our customers, and we’re pleased that this focus has resulted in some great praise of our staff and our work. Here’s what our clients have to say about working with Austinsure:
We met Blair Dyer through a mutual acquaintance.
At the time we were going through legal proceedings in relation to a claim that had been brought against us for negligence in a boat repair job. Our insurance company has declined to cover us, stating the policy had not responded due to a time constraint
After a year of defending ourselves, we had incurred significant legal costs with no sign of a suitable settlement.
Through Blair's knowledge of the insurance industry and the law unique to that industry, we were able to challenge our insurance company which has resulted in them now choosing to defend us (and foot the bill!) which has been a huge relief!
Blair gave freely of his time. His vast knowledge and expertise, coupled with a no-nonsense attitude makes him a force to be reckoned with, and I know our insurance broker was thrilled to have him as an ally!
We are incredibly grateful for what Blair has done for us, but also impressed by the way the insurance company sat up and listened to what he proposed.
Definitely one you want on your side.
I was very impressed by the service I received from Austinsure, by far the best broker I have dealt with over my 30 year career. In particular, when I needed their expert service when an issue arose, their staff were dependable and of great assistance. In fact their expert knowledge of the NZ Insurance Law Reform Act proved to be invaluable. If your contemplating shopping around for quotes and would prefer a more personal relationship with a broker, dont go past Austinsure.
I have worked with Austinsure for a number of years both as a client and an adviser. The team at Austinsure are very customer focussed, highly professional and bat well above their size in terms of the advice and products they offer. They keep the big boys honest.
Austinsure has looked after our insurance cover for over 4 years and have always taken the time to understand our complex needs. When it’s come to making a claim the whole process has been incredibly professional and as stress free as possible, especially in a very difficult situation.
Neil and his team are experts in the legal field which is why I am extremely confident the risks our firm encounters are met by our cover.
I also have no reservations in recommending Austinsure to my friends in the legal community.
Austinsure are efficient brokers who took the time to understand the specific risks of my business, which meant I got the best cover and value for money. Also on the occasions that I have had to claim their process have proved to be very effective and efficient.